RVR-CRM-005
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RVR-CRM-005

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Article summary

  1. Issue Summary

    • The error message "No data for mapping columns Error Code: RVR-CRM-005" appears when using the criteo_marketing data connector in Rivery. This indicates an issue related to the column mapping where no data is available for mapping.
    • Criteo's recent API updates might have affected the column names or the availability of certain datasets, requiring users to update their mappings.
  2. Action Steps:

    • Review and Update Mapping: Navigate to the Rivery platform and ensure your column mappings are updated according to the latest Criteo API structure. Check if there are any deprecated columns or newly introduced columns.
    • Schema Refresh: Go to the schema mapping tab of your Rivery setup. Use the "Clear All" option and then apply "Auto Mapping" to update columns automatically. This will refresh the schema based on the current available data.
    • Loading Mode: If you encounter issues with data when using "Upsert-Merge" mode, consider using the "Overwrite" mode to ensure data integrity.
  3. External References:

    • For more detailed guidance on Criteo's API changes and managing updates in Rivery, refer to the Rivery documentation. Ensure the information aligns with the latest API version v2023-10 changes.

If the issue persists or you need further assistance, please open a ticket with Rivery support.


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