RVR-DC-101

1. Issue Summary

   • You are encountering an error with code RVR-DC-101 while trying to test a connection with the DV360 data connector in Rivery. This type of error generally indicates an issue with establishing a connection between Rivery and the data source DV360. The problem could be related to incorrect credentials, network issues, or misconfigured settings in Rivery or DV360.

2. Action Steps:

   • Verify Credentials: Ensure that the API key, OAuth token, or other credentials for DV360 are correct. Incorrect credentials can cause the connection test to fail.
   • Check Permissions: Verify that the DV360 account has the necessary permissions for accessing the data required. The account must have read access to the data you intend to use with Rivery.
   • Network Configuration: Check if there are any network restrictions such as firewalls or IP blocking that might be preventing Rivery from accessing DV360. Ensure that the necessary IP addresses are whitelisted on the DV360 side for Rivery access.
   • Validate Settings in Rivery: Ensure that the configuration settings in Rivery, such as API endpoints and authentication methods, match with those provided by DV360.
   • Rivery Documentation: Review any specific integration instructions in Rivery’s documentation for DV360 to ensure all required steps and settings are correctly adhered to.

3. External References:

   • For assistance related to Google DV360 API setup, refer to the Google Developers Console.

If the issue persists or you need further assistance, please open a ticket with Rivery support.