RVR-DC-200

1. Issue Summary

   • Error Code: RVR-DC-200
   • Data Connector: DV360
   • Error Message: Failed to send request to API with general error.
   • The error code RVR-DC-200 generally suggests an issue with sending a request to the DV360 API which might be related to network connectivity, API endpoint problems, or invalid authentication credentials.

2. Action Steps:

   • Check Network Connectivity: Ensure there are no issues with your internet connection. Try to connect to the DV360 API endpoint using a different tool to verify if the endpoint is reachable.
   • Validate API Credentials: Double-check that the API credentials (such as API key, OAuth tokens, etc.) are correctly configured in Rivery.
   • API Endpoint: Verify that you are using the correct and current API endpoint URL for DV360. Any changes in the API endpoint by Google can cause this error.
   • Logs and Console Output: Review logs and console output for any additional error messages that can provide further context.
   • API Quotas and Limits: Check if you have exceeded any API call rate limits or quotas set by DV360, which might lead to request failures.
   • Firewall/Proxy Settings: Make sure that firewall or proxy settings are not blocking access to the DV360 API.

3. External References:

   - DV360 API Documentation: Official Google documentation might help in identifying endpoint changes or required parameters.

If the issue persists or you need further assistance, please open a ticket with Rivery support.