RVR-DC-207

1. Issue Summary

   • The error "Failed to send request the method is not supported" with the error code RVR-DC-207 indicates a problem with the method being employed for the API call in the connection setup with DV360 (Display & Video 360). It appears that the method used in the HTTP request is not supported by the target API server or endpoint.
   • Initial diagnosis suggests that the error is related to an incorrect HTTP method being used (e.g., trying to use POST where only GET is allowed, or vice versa).

2. Action Steps:

   • Verify HTTP Method: Check the HTTP method used in your API request. According to Rivery's documentation, supported methods include GET, POST, PUT, PATCH, and DELETE【4:1†Rivery Documentation 202408 (2).pdf】. Ensure that you are using the correct method as required by the DV360 API.
   • Validate API Endpoint: Ensure that the endpoint URL is correct and supports the method you are attempting to use. Refer to the official Google documentation for DV360 to verify the appropriate method for the endpoint you are dealing with DV360 API Documentation.
   • Review API Documentation: Consult the DV360 API reference guide to understand what methods are supported for the specific operations or endpoints you are trying to access. Make adjustments to your call as needed.
   • Check Request Configuration: Review your API request configuration in Rivery to ensure that parameters, headers, and authentication tokens are set correctly. Make sure there are no misconfigurations in the request setup that could lead to using an unsupported method.

3. External References:

   • Rivery DV360 Integration Documentation for setup and configuration specifics.
   • Google DV360 API Reference for detailed API endpoints and methods.

If the issue persists or you need further assistance, please open a ticket with Rivery support.