RVR-DC-209

1. Issue Summary

   • The error code RVR-DC-209 refers to an issue encountered while trying to get report details from the DV360 data connector on the Rivery platform. This could be due to misconfigurations, network issues, or limitations regarding the data source or API limits. However, specific details about this error code are not provided in the current documentation, making it essential to diagnose the problem based on typical data fetching and API error scenarios.

2. Action Steps:

   • Check Connection Settings: Ensure that your DV360 connection credentials in Rivery are correctly configured. This includes verifying API keys, tokens, and any necessary permissions.
   • Network and API: Check for any network connectivity issues between Rivery and DV360. Ensure that there are no temporary blocks or rate limits being hit on the DV360 API side.
   • API Configuration: Review the API configuration to ensure that all necessary scopes and permissions are adequately set up. This includes checking if the API limits, such as rate limits or data size constraints, are being exceeded.
   • Consult DV360 API Documentation: Review any specific error messages or logs for more details. The Google Ads API documentation may also provide insights, especially if changes have occurred recently in the required parameters or data structure.

3. External References:

   • Rivery DV360 Documentation for setting up the DV360 connector.
   • Google DV360 API Documentation for any recent changes or deeper insights into API limits or configurations.

If the issue persists or you need further assistance, please open a ticket with Rivery support.