RVR-DC-212

Issue Summary

• Error Code: RVR-DC-212
• Data Connector: DV360
• Error Description: Failed to delete report

This error occurs when attempting to delete a report from the DV360 data connector in Rivery. The issue suggests there is a problem with executing the delete operation on a DV360 report through Rivery. The exact cause isn't detailed in the provided documentation segment.

Action Steps

1. Verify Credentials and Permissions:

   • Ensure that the credentials used for the DV360 connection have the necessary permissions to delete reports. It might be a restriction on your Google account's permissions.

2. Consult DV360 API Limits:

   • Check the Display & Video 360 API limits to ensure that the delete operation isn't being blocked due to exceeding API usage thresholds or other limitations.

3. Review Logs:

   • Check the logs in Rivery for any additional error messages or statuses that can give more context about why the deletion is failing.

4. Reestablish Connection:

   • Sometimes, reconfiguring or re-establishing the connection in Rivery can resolve issues. Review the connection setup, potentially creating a new connection profile if necessary.

5. Contact Rivery Support:

   • If the issue persists, it may require a deeper investigation into the connector setup or potential bugs. Open a ticket with Rivery support for further assistance.

External References

• Rivery's DV360 Integration Documentation: Ensure your integration and setup comply with Rivery's documentation.
• Display & Video 360 API Overview: Review technical documentation for API operations on DV360.

If the issue persists or you need further assistance, please open a ticket with Rivery support.