RVR-DC-213

1. Issue Summary

   • The error encountered is Error Code: RVR-DC-213 with the description "Failed to downloading report with HTTP error" related to the DV360 data connector in Rivery. This indicates that there was an issue downloading the report from DV360, likely caused by an HTTP error during the process. This could be related to connectivity issues, authentication problems, or limits/rate caps being hit on the data source's API.

2. Action Steps:

   • Check Connectivity and Permissions:
     • Ensure that your internet connection is stable and there are no network issues affecting connectivity to Google services.
     • Verify that the API key and credentials used for the DV360 connection in Rivery are correct and have the necessary permissions.
   • Rerun the Report:
     • Sometimes, transient errors can cause HTTP failures. Attempt to rerun the report.
   • Inspect API Limits:
     • Check if there are any rate limits applied by Google DV360 API. Ensure that your requests are within the permitted quotas.
   • Review Detailed Logs:
     • Use Rivery’s logging tools to review detailed logs for any clues or specific HTTP error codes (e.g., 404, 500, etc.) that could indicate the exact nature of the issue.
   • Use Smaller Date Ranges or Fewer Dimensions:
     • If the problem is due to large datasets, try reducing the date range or number of dimensions/metrics in the report request.

3. External References:

   • For further assistance, consult the Rivery’s DV360 Documentation.
   • Additional reading on Google DV360 API Rate Limits.

If the issue persists or you need further assistance, please open a ticket with Rivery support.