RVR-DC-214

1. Issue Summary

   • You are encountering the error code RVR-DC-214 while trying to download a report using the DV360 data connector in Rivery. This error indicates a connection error while attempting to download the report.

2. Action Steps:

   • Check Internet Connectivity: Ensure that your internet connection is stable.
   • Verify API Credentials: Ensure that the API credentials used in the DV360 connection are correct and have sufficient permissions. You might need to reauthenticate if your session has expired.
   • Rivery Connection Settings: Go to your connection settings in Rivery, test the connection, and ensure it passes successfully.
   • Google Service Health: Sometimes, service disruption from Google’s side can cause connection errors. Check the Google Cloud Platform status dashboard to ensure there are no ongoing issues.
   • Network and Firewall Settings: Ensure that your network or firewall settings allow outbound traffic to the DV360 service endpoints.

3. External References:

   • For more details, you can visit Rivery's documentation on setting up connections: DV360 Connection Guide.
   • Google's API Status: Google Cloud Status Dashboard.

If the issue persists or you need further assistance, please open a ticket with Rivery support.