RVR-DC-301
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RVR-DC-301
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Issue Summary
- The error "Failed to build credentials with missing client id" associated with error code RVR-DC-301 for the DV360 data connector in Rivery indicates that there is a missing Client ID in the credentials used to integrate with DV360. This Client ID is required to authenticate and establish a connection between Rivery and DV360.
Action Steps:
- Verify that the Client ID is correctly configured in the Rivery Console by following these steps:
- Log in to your Rivery account.
- Navigate to the "Connections" section.
- Locate and select the DV360 connection.
- Ensure that the Client ID field is not empty and is accurately filled with the correct ID from your Google API console.
- If the Client ID is missing, you will need to create a new set of credentials:
- Access your Google Cloud Platform account.
- Navigate to "APIs & Services" and select "Credentials".
- Click on "Create Credentials" and select "OAuth Client ID".
- Choose "Web Application" as the application type and configure the necessary authorized redirect URIs.
- Retrieve the new Client ID and Client Secret provided upon creation.
- Update your Rivery DV360 connection with the new credentials (Client ID and Secret).
- Verify that the Client ID is correctly configured in the Rivery Console by following these steps:
External References:
If the issue persists or you need further assistance, please open a ticket with Rivery support.
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