RVR-DOUBPUB-101

1. Issue Summary

The error "Network code not found in networks, Error Code: RVR-DOUBPUB-101" indicates that the data connector for DoubleClick Publisher (now known as Google Ad Manager) cannot locate the specified network code within the provided settings. This typically occurs when the Google Ad Manager network code provided in the connection setup does not match any existing network codes under the user’s Google Ad Manager account.

2. Action Steps

To resolve this issue, follow these steps:

1. Verify Network Code:

   • Double-check the network code you have entered in your Rivery connector setup. Ensure that it matches exactly with the network code provided by Google Ad Manager.
   • If you are not sure where to find the network code, refer to the Google Ad Manager documentation or navigate to your Google Ad Manager account settings.

2. Check Permissions:

   • Ensure that your Google Ad Manager account has the necessary permissions to access the network. This might require administrative rights on the network in question.

3. Re-establish Connection:

   • Go to your Rivery account, navigate to the connections section, and attempt to re-establish the connection with the updated and verified network code.
   • After updating the network code or any settings, always perform a "Test Connection" to ensure that the connection is valid.

4. OAuth Authentication:

   • If your connection uses OAuth for authentication, ensure that the token is up-to-date and has the necessary scopes for accessing the network information.

5. Consult Google Ad Manager Documentation:

   • Validate your network code and permissions using Google Ad Manager’s official documentation or support channels.

3. External References

• Rivery's documentation on creating a DoubleClick/Google Ad Manager connection (make sure this URL is correct by visiting it manually).
• Google's Ad Manager Help Center for instructions on finding and verifying network codes.

If the issue persists or you need further assistance, please open a ticket with Rivery support.