RVR-DV-003

1. Issue Summary

   • The error "Failed to download URL to file" with Error Code: RVR-DV-003 pertains to the DV360 Data Connector in Rivery. This error indicates that the platform encountered an issue when trying to download data from a specified URL, possibly due to network issues, access permissions, or incorrect URL formatting.

2. Action Steps:

   • Verify the URL: Make sure the URL configured in the data source is correct and accessible from your network.
   • Check Permissions: Ensure that any necessary authentication to access the URL is set up correctly in Rivery. Depending on the data source, this could involve API keys, OAuth tokens, etc.
   • Network Configurations: Ensure there are no firewall or network issues blocking access to the URL.
   • Review Logs: Check Rivery logs for more specific error messages that could provide additional information about the failure.

3. External References:

   • For additional configuration and error handling information on DV360 Data Connector, refer to Rivery's official documentation: Rivery DV360 Connector Documentation (Ensure to search for DV360 related articles).
   • Troubleshoot network and access issues related to URL downloads or API data fetching specifics based on the data source documentation or API guidelines being used.

If the issue persists or you need further assistance, please open a ticket with Rivery support.