RVR-DV-101

1. Issue Summary

   • The error code RVR-DV-101 indicates an issue with invalid credentials for the DV360 (Display & Video 360) data connector in Rivery. This error suggests that the credentials provided are incorrect or not authorized to access the DV360 account.

2. Action Steps:

   • Verify Credentials: Double-check the entered credentials for the DV360 connector in Rivery. Ensure that the API key, client ID, client secret, and any other required credentials are accurate and have not expired or been revoked.
   • Update Permissions: Ensure that the permissions associated with your credentials allow access to the necessary DV360 resources. You might need to consult your Google Cloud Platform or DV360 account to verify permissions.
   • Test Connection: Use the "Test Connection" feature in Rivery to verify if the connection to DV360 is successful with the provided credentials. If it fails, review the error message for more details on what might be wrong.
   • Reconnect Account: In some cases, simply disconnecting and reconnecting your DV360 account in Rivery might resolve the issue.

3. External References:

   • For detailed steps on configuring the DV360 connector, you can refer to the Rivery Documentation for source-specific instructions.
   • Additionally, check the Google Cloud Platform for managing credentials and permissions related to your DV360 account.

If the issue persists or you need further assistance, please open a ticket with Rivery support.