RVR-DV-201

1. Issue Summary

The error message APIError Code: RVR-DV-201 indicates a failure to receive a response from the DV360 API when using Rivery's platform. This error could be due to several reasons such as network issues, incorrect API credentials, rate limiting, or an API endpoint being unavailable.

2. Action Steps:

Here are the steps you should take to resolve this issue:

1. Check API Credentials:

   • Ensure that the API key or OAuth credentials used for the DV360 connector in Rivery are correct and have the necessary permissions.

2. Test the API Endpoint:

   • Manually test the API endpoint using a tool like Postman to confirm whether the API itself is responding as expected.

3. Check for Rate Limiting:

   • Review any rate limit details for the DV360 API. Ensure that you are not exceeding any set limits, which can lead to temporary bans or throttling.

4. Review Network Connectivity:

   • Ensure that your network is not experiencing issues or that firewall rules are not blocking requests to the API.

5. Check Rivery Documentation:

   • Refer to the official Rivery documentation on using DV360 API with Rivery for any specific configuration settings or known issues.

6. Retry the Request:

   • If none of the above issues are present, try running the request again after some time. Sometimes temporary server-side issues on Google's end might cause such failures.

3. External References:

• Rivery DV360 Connector Documentation
• Google DV360 API Documentation

If the issue persists or you need further assistance, please open a ticket with Rivery support.