RVR-DV-203

1. Issue Summary

   • Error Code: RVR-DV-203
   • Data Connector: DV360
   • Error Description: Failed to run report for query.
   • The issue "Failed to run report for query" indicates that the system encountered a problem while attempting to execute a report query on the DoubleClick for Publishers (DV360) platform. This may involve issues related to data fetching, report configuration, or connectivity with DV360.

2. Action Steps:

   • Check Connectivity: Ensure that the connection to the DV360 platform is correctly configured in Rivery. This includes verifying API permissions and that the DV360 account credentials are correct.
   • Report Configuration: Review the configurations of the report being executed:
     • Ensure that all required fields and parameters are correctly set.
     • Verify if there are any limitations on dimensions or metrics combinations that might cause the report to fail.
   • Examine API Limits: DV360 reports might be subject to certain API limits, such as the number of requests or data volume. Ensure that the report does not exceed these limits.
   • Log Review: Check the logs in both Rivery and DV360 to see if there are specific error messages or warnings that can provide more context on the failure.
   • Report Retry: Sometimes transient issues can cause the reports to fail. Try running the report again after confirming there are no configuration issues.

3. External References:

   • For documentation about DV360 configurations and limitations, you can refer to the Rivery DV360 documentation.
   • For Google DV360 specific error codes and their resolutions, consult the Google DV360 Help Center.

If the issue persists or you need further assistance, please open a ticket with Rivery support.