RVR-DV-210

1. Issue Summary

   • The error code RVR-DV-210, associated with the Data Connector DV360, indicates a failure in downloading the Lineitems report due to the absence of data available to download. This type of error often suggests that the system query returned no results, likely because there were no line items fitting the specified criteria within the set parameters.

2. Action Steps:

   • Verify Source Data: Ensure that the parameters for the report are correctly set. Check if there are indeed line items that should be returned by the query.
   • Check Filters and Date Range: Sometimes, if the filters or date ranges are too restrictive, it might return no data. Adjust the filters or extend the date range.
   • Validate Connection Configuration: Ensure that your DV360 connection in Rivery is properly configured with the correct credentials and access permissions.
   • Review API Limitations: Check if there's any API service maintenance or limits that might affect data availability. Consider consulting the Google Display & Video 360 Documentation for any reported issues.
   • Re-execute the River: After adjustments, run the river again to see if data can now be retrieved.

3. External References:

   • You can refer to the official Display and Video 360 API documentation for further understanding of API limitations or configurations.

If the issue persists or you need further assistance, please open a ticket with Rivery support.