RVR-DV-214

1. Issue Summary

   • The error code RVR-DV-214 with the description "Failed to get SDF report with API response" pertains to a failure in retrieving a Structured Data File (SDF) report using the DV360 API in Rivery. This error typically indicates an issue with the API request or a response handling problem.
   • Initial diagnosis suggests that the issue could be related to incorrect parameters, missing required IDs, API rate limiting, or authentication issues.

2. Action Steps:

   1. Check API Authentication:
      • Ensure that the API credentials used for the DV360 connection are valid and have not expired. Re-authenticate if necessary.
   2. Verify Required Parameters:
      • Check that all required parameters and IDs, such as ADVERTISER_ID, are correctly specified in the API request. At least one ID is required, and only one ID is allowed for certain requests.
   3. Review API Request Limits:
      • DV360 has rate limits on API requests. Make sure your requests do not exceed these limits. Check for any 429 error codes that indicate too many requests.
   4. Test API Connectivity:
      • Use the “Test Rest Action” button in Rivery to ensure that the API requests are configured correctly and can connect successfully. This can help determine if the issue is with the API configuration.
   5. Check API Documentation:
      • Refer to the Google DV360 API documentation for detailed information on the correct usage of the API.

If the issue persists or you need further assistance, please open a ticket with Rivery support.