RVR-DV-215

Here is what I've found about the error code and how you might address it:

1. Issue Summary

   • You encountered the error RVR-DV-215 when attempting to download an SDF report from DV360. This error typically indicates a failure in accessing the necessary files or data from the DV360 source, which may be due to network issues, authentication errors, or misconfiguration within the data connector setup in Rivery.

2. Action Steps:

   • Verify Connection: Ensure that your DV360 connector is properly set up in Rivery. Double-check the API credentials, such as client ID, client secret, and any tokens if used.
   • Network and Permissions: Ensure there are no network restrictions or missing permissions that could prevent access to DV360 APIs.
   • Review Report Settings: Check the settings of the SDF report (e.g., date range, filters, etc.) to ensure they are correct and supported.
   • Access Logs: Look into the execution logs in Rivery to get more detailed information about the error occurrence which might provide more context.
   • Reauthentication: Sometimes refreshing the authentication can resolve transient issues. Consider renewing your tokens or re-authenticating your connection.

3. External References:

   • Rivery DV360 Connector Documentation
   • Google DV360 API Documentation

If the issue persists or you need further assistance, please open a ticket with Rivery support.