RVR-DV-222

Issue Summary

The error "Failed to get partners report has no data" with the error code "RVR-DV-222" relates to using the Data Connector DV360 in Rivery. This error typically indicates that the report configured to pull data from DV360 found no data available for the specified query parameters, such as date range or filters. It could result from incorrect configurations or simply that there is genuinely no data for the specified period or parameters.

Action Steps:

1. Verify Report Parameters:

   • Ensure that the report's parameters, like date range, dimensions, and metrics, are correctly set to pull the intended data. Verify if the selected date range includes days where data was expected to be generated.

2. Check Filters:

   • Double-check if there are any filters applied that could be limiting the data fetch. Filters should align with the data available in DV360. If specific entities or IDs are used, confirm their existence and relevance.

3. Review Data Availability:

   • Validate from the DV360 console directly whether the data is available for the period and criteria set in your Rivery task. This can confirm whether the absence of data is due to actual lack of data or issues in configuration.

4. Consult DV360 Documentation:

   • Review any restrictions or special conditions for the report type being used which can be found in the official DV360 API Documentation. This can provide insights into additional settings required or prohibited combinations.

5. Encountering Zero Minimum Valid Version:

   • If the configuration involves using minimum versions, ensure these are not set to zero unless necessary, as this can also raise issues.

External References:

• DV360 API Guide

If the issue persists or you need further assistance, please open a ticket with Rivery support.