RVR-DV-301

1. Issue Summary

   • The error code RVR-DV-301 indicates a failure due to missing credentials for the DV360 (Display & Video 360) data connector in Rivery.
   • Initial diagnosis suggests that the credentials required to access the DV360 data source have not been configured or have been configured incorrectly.

2. Action Steps:

   • Verify Credentials: Ensure that all necessary credentials (client ID, client secret, etc.) for the DV360 connection are correctly entered in Rivery. Double-check these against your DV360 account settings.
   • Test Connection: Use the "Test Connection" feature in Rivery to ensure that the connection to DV360 is successful once credentials are entered.
   • Re-authenticate: If the credentials were previously correct and suddenly stopped working, try re-authenticating with DV360 to refresh any expired tokens or permissions.
   • Consult Documentation: Make sure that any specific permissions or roles required by DV360 are assigned to the Rivery connection. Ensure that the credentials being used are up to date and have access to the necessary resources.

3. External References:

   • For further details on setting up and authenticating with DV360 via Rivery, you can consult the official Rivery documentation related to connections: Rivery DV360 Connector.

If the issue persists or you need further assistance, please open a ticket with Rivery support.