RVR-DV-304

1. Issue Summary

   • The error "Failed to get query - query ID not found" with error code RVR-DV-304 typically occurs when using the DV360 connector in Rivery. This indicates that the specified query ID does not exist or cannot be found within the DV360 data source.

2. Action Steps:

   • Verify Query ID: Ensure that the query ID you are trying to access is correct. Double-check the ID in your configurations or source settings.
   • Check Permissions: Make sure that your connection to DV360 is properly authenticated and that the credentials have the necessary permissions to access and retrieve query data.
   • Reauthenticate Connection: Sometimes, authentication tokens can expire or become invalid. Try reauthenticating your connection to DV360 within Rivery and then attempt to pull the query again.
   • Review Connection Settings: Examine your DV360 connection settings in Rivery to ensure everything is configured correctly, including authentication methods and token scopes.
   • Contact Administrator: If you're having trouble obtaining the correct query ID, it might be a good idea to reach out to the person or team responsible for managing your DV360 account for clarification or assistance.

3. External References:

   • Rivery DV360 Documentation: For detailed setup instructions specific to DV360 connection.

If the issue persists or you need further assistance, please open a ticket with Rivery support.