RVR-ES-100

1. Issue Summary

   • The error "Failed to get ElasticSearch metadataError Code: RVR-ES-100" indicates a problem with retrieving metadata from an Elasticsearch data source using Rivery's platform. This is often due to connectivity issues, incorrect configuration settings, or version incompatibilities between Rivery and Elasticsearch.

2. Action Steps:

   • Verify Connection Settings: Ensure that the connection parameters such as the host, port, username, and password are correct. If you are using a cloud-based Elasticsearch service, verify that the IP addresses are whitelisted.
   • Check Version Compatibility: Confirm that the version of Elasticsearch you are using is compatible with the version supported by Rivery. Refer to Rivery's Elasticsearch connection documentation for version compatibility details.
   • Test the Connection: Use the test connection feature in Rivery to ensure that your configuration can communicate with the Elasticsearch instance.
   • Check Logs for Errors: Review logs for any specific error messages that might give more context as to why the metadata retrieval failed. Logs could provide insights into issues such as authorization failures or network-related problems.
   • Contact Rivery Support: If you've verified all settings and the error persists, it may be beneficial to open a ticket with the Rivery support team for further analysis.

3. External Reference:

   • Elasticsearch Official Documentation

If the issue persists or you need further assistance, please open a ticket with Rivery support.