RVR-ES-300

1. Issue Summary

   • Error Code: RVR-ES-300
   • Data Connector: Elasticsearch
   • Error Description: Internal error encountered during the use of the Elasticsearch data connector in Rivery. This suggests an internal processing issue, possibly related to configuration or data handling problems between Rivery and the Elasticsearch instance.

2. Action Steps:

   • Verify Elasticsearch Configuration: Ensure that your Elasticsearch instance is up and running. Check the endpoint URL used in the Rivery connection configuration to make sure it is correct.
   • Check Access Permissions: Confirm that the credentials used to access Elasticsearch have the necessary read/write permissions.
   • Analyze Logs: Review Elasticsearch logs for any errors or warnings that may indicate the source of the problem. This could help identify if the issue is on the Elasticsearch side.
   • Review Data Source Setup in Rivery: Double-check the Rivery setup for the Elasticsearch connector, ensuring all fields are correctly filled and the right indices are being accessed.

3. External References:

   • You can read more about troubleshooting Elasticsearch connections in Rivery's official documentation: Elasticsearch Data Connector.
   • For a deeper understanding of Elasticsearch errors, you may also check the Elasticsearch documentation.

If the issue persists or you need further assistance, please open a ticket with Rivery support.