RVR-ES-301

1. Issue Summary

   • The error code RVR-ES-301 indicates an internal error related to the Elasticsearch data connector within Rivery. This type of error often implies underlying connectivity issues, misconfigurations, or unhandled exceptions in the integration setup between Rivery and Elasticsearch.

2. Action Steps:

   • Verify Connection Details: Ensure that the connection settings for Elasticsearch in Rivery are correct, including the host, port, username, and password. Double-check if there are any changes on the Elasticsearch end that need to be reflected in Rivery.
   • Check Elasticsearch Logs: Investigate Elasticsearch logs for any specific error messages or stack traces around the time the error occurs, which might give more insight into the issue.
   • Test Connection: Use the "Test Connection" feature in Rivery to verify if the connection to Elasticsearch is correctly configured and operational.
   • Resource Availability: Ensure that Elasticsearch nodes have sufficient resources (CPU/memory) available, as overloading could lead to failure in processing requests.
   • Update Permissions: Check if the necessary permissions and roles are correctly assigned in Elasticsearch, ensuring that Rivery has the authority to read/write data as required.

3. External References:

   • Elasticsearch Configuration in Rivery Documentation
   • Elasticsearch Official Documentation

If the issue persists or you need further assistance, please open a ticket with Rivery support.