RVR-ES-404

1. Issue Summary

   • The error code "RVR-ES-404" corresponds to an "External Error - Run Failure" with an Elasticsearch data connector on Rivery. This error typically suggests that there is an issue with the connection between Rivery and Elasticsearch or with the data process flow.

2. Action Steps:

   • Verify Connection Settings: Ensure that the Elasticsearch connection settings in Rivery are correct. This includes verifying the host, port, username, and password are properly configured .
   • Check IP Whitelisting: Make sure that Rivery’s IPs are whitelisted in your Elasticsearch network settings to allow Rivery to access Elasticsearch .
   • Review Logs: If available, check the Elasticsearch logs for any errors that could indicate connectivity or authentication issues.
   • Test Connection: Use Rivery’s "Test Connection" feature to see if the connection to Elasticsearch is successful. If it fails, review the error message for more details on what went wrong.
   • Review River Configuration: Ensure that the configuration of the river on Rivery aligns with the data intended to be extracted and processed. This includes checking data types and mapping for compatibility issues.

3. External References:

   • Review the Rivery Elasticsearch Connection Documentation for detailed setup instructions.
   • Review the official Elasticsearch Documentation for additional insights into configuring and managing Elasticsearch.

If the issue persists or you need further assistance, please open a ticket with Rivery support.