RVR-FB-112

1. Issue Summary

   • Error Code: RVR-FB-112
   • Error Description: FACEBOOK_INSIGHT_REPORT_MANDATORY_FIELDS
   • Data Connector: Facebook
   • Initial Diagnosis: The error typically occurs when mandatory fields required for Facebook insight reports are missing or incorrectly mapped within a Rivery process.

2. Action Steps:

   • Review Schema Mapping: Ensure all mandatory fields for the Facebook Insights report are included in the schema mapping within the Rivery platform. Missing fields could lead to this error.
   • Check for Deprecated Fields: Verify that you are not using any deprecated fields that could cause issues with the current API version. If such fields are found, update your schema mapping to exclude them.
   • Update API Calls: Ensure that your calls to the Facebook API comply with the latest version. Remove calls to any fields that are no longer supported and replace them with the necessary updated fields.
   • Validate Authentication and Permissions: Ensure that the Rivery connection to Facebook is authenticated properly and that the user linked with the Rivery platform has the necessary permissions to access the Facebook Insights.
   • Test Connection: Re-authenticate the connection in Rivery and verify that the connection passes the test connection method. This will help eliminate issues related to incorrect authentication.

3. External References:

   • Rivery Facebook Connection Documentation
   • Facebook Marketing API Documentation
   • Facebook Insights API Reference

If the issue persists or you need further assistance, please open a ticket with Rivery support.