RVR-FB-114

1. Issue Summary

• Error Code: RVR-FB-114
• Data Connector: Facebook
• Error Description: WRITE_ERROR

The error code RVR-FB-114 with the description of WRITE_ERROR typically indicates a failure in writing data to the specified target when using Rivery's Facebook data connector. This could be a result of several factors such as incorrect permissions, quota limits, or schema mismatches between the Facebook data and the target database.

2. Action Steps:

To resolve the WRITE_ERROR, follow these steps:

1. Check Permissions: Ensure that all necessary permissions for data extraction and writing to your target are correctly set. Verify that your Facebook account connected in Rivery has the necessary roles and permissions.

2. Validate Connection: Go to your Facebook connection in Rivery. If issues persist in accessing the settings, try using Incognito Mode to troubleshoot. Keep an eye on any permissions related to metadata extraction and ensure they are enabled.

3. Examine Quotas and Limits: Check if you're hitting any data limits or quotas in Facebook API or Rivery. If the amount of data being processed in a single operation is too large, consider breaking it down into smaller chunks.

4. Schema and Data Format: Ensure that the data format in your river aligns with what your target expects. Any discrepancies in the schema might cause WRITE_ERROR when Rivery attempts to map and insert the data.

5. Walkthrough for Connection: If you were unable to resolve the connection and permission settings by the above methods, follow the walkthrough for creating and managing a Facebook connection in Rivery. This includes steps like associating the correct Facebook page with your business account and ensuring your admin role is properly configured.

3. External References:

• For more detailed information on managing Facebook connections and troubleshooting permissions, please refer to the Rivery Facebook Ads Connection Documentation.

If the issue persists or you need further assistance, please open a ticket with Rivery support.