RVR-FB-121

1. Issue Summary:

   • The error CAMPAIGNS_VALIDATIONError Code: RVR-FB-121 occurs when using Rivery's Facebook Data Connector. This error indicates a problem in validating Facebook campaigns, potentially due to improper configuration or data inconsistency between Facebook campaigns and Rivery's settings.

2. Action Steps:

   • Verify Facebook Connection:
     • Ensure the Facebook connection in Rivery is active and permissions are correctly set. Re-authenticate and test the connection if necessary.
     • You can do this by navigating to your Rivery account, going to Connections, selecting the Facebook connection, and clicking on "Test Connection."
   • Check User Permissions:
     • Ensure the user associated with the connection has the necessary administrative permissions on Facebook to access and manage campaigns. Facebook API access issues often occur if the connected user's role doesn't have adequate permissions.
   • Re-authenticate Rivery Connection:
     • Disconnect the existing Facebook connection in Rivery and re-connect it. Make sure to follow the steps carefully to avoid any missed permissions.

3. External Reference:

   • Facebook API permissions and roles reference can be found in the Facebook Developer Documentation for any necessary changes in permissions.

If the issue persists or you need further assistance, please open a ticket with Rivery support.