RVR-FB-122

Issue Summary

• You encountered the ADSETS_VALIDATION Error Code: RVR-FB-122 in the Rivery platform when using the Facebook data connector. This error indicates a validation issue related to Facebook Ad Sets during the data extraction or processing phase.

Action Steps:

1. Verify Facebook Connection Settings:

   • Ensure that your Facebook connection in Rivery is properly set up and authenticated. Double-check all the permissions required for ads management and data interaction through the Rivery platform.

2. Check Facebook Ad Set Configuration:

   • Ensure that your Ad Sets within Facebook Ads are configured correctly and comply with the latest Facebook Ads API guidelines. Any misconfiguration or unset parameters might lead to validation issues. Re-examine campaign objectives, budget, targeting, and placement settings to ensure they align properly.

3. Review Rivery Documentation and Facebook API Updates:

   • Ensure that your use of Facebook API through Rivery complies with the most recent versions supported. Currently, Marketing API version 19 and Graph API version 19 are recommended.

4. Test Connection:

   • Use the "Test Connection" feature inside the Rivery platform for your Facebook connection to verify if the connection is functional and if any debugging output indicates a path forward.

5. Adjust Data Query Parameters:

   • If you are querying large datasets or running complex operations, try reducing the complexity or volume of data involved in a single run to validate if the issue resolves.

6. Check for Configuration Errors in Rivery:

   • Ensure that there are no configuration issues on the Rivery side, such as misconfigured rivers or incorrect extraction logic. Review your river's setup to verify that it matches the intended operational parameters.

External References:

• Rivery Documentation on Facebook Social Connection
• Facebook API Documentation

If the issue persists or you need further assistance, please open a ticket with Rivery support.