RVR-FBS-201

1. Issue Summary
   The error "Failed to extract insight report with unsupported granularity" with Error Code: RVR-FBS-201 occurs when attempting to extract an insight report from Facebook Social using Rivery's platform. This indicates that the granularity specified in the request is not supported. Common granularities might consist of options like daily, weekly, monthly, etc., but it seems the requested granularity isn't one that Facebook supports or is available for the given data set.

• Initial Diagnosis: The specified granularity level may not be compatible with the data or report type you're trying to pull.

2. Action Steps:

   • Check Granularity Options: Verify that the granularity you are requesting is supported by the Facebook API and corresponds to available data. Sometimes, only specific periods such as daily or weekly might be supported for certain datasets.
   • Adjust Granularity: Modify the granularity parameter in your query to one of the supported formats. Common formats include cumulative, day, week, or month.
   • Granularity Resource Link: Visit Facebook Marketing API Insights for a detailed breakdown of supported granularities in insights reports.

3. External References:

   • Rivery Documentation for exploring more about configurations in Rivery.
   • Facebook Marketing API Documentation for understanding supported granularities and metrics when using the FacebookSocial connector.

If the issue persists or you need further assistance, please open a ticket with Rivery support.