RVR-GPL-001

1. Issue Summary

   • The error RVR-GPL-001 indicates a general error related to the gplay data connector in Rivery. This type of error is often non-specific and can be a result of various underlying issues such as misconfigurations, connection problems, or internal platform limitations.

2. Action Steps:

   • Verify Data Connector Configuration:
     • Ensure all configurations and connection parameters are correctly set up for the gplay data connector. Double-check any API Keys, credentials, or other authentication details necessary for establishing a connection.
     • Troubleshoot potential issues by following the detailed connector setup guide provided by Rivery for integrating with Google Play. Note that credentials and permissions are the typical causes of integration failures.
   • Review Connection Logs:
     • Check the logs for any specific error messages that provide more information on what might be causing the issue. Pay attention to network connectivity errors, authentication failures, or API limitations.
   • Test Connection Independently:
     • If possible, test the API connection independently outside of Rivery using tools like Postman or CURL to verify that connection settings are correct and operational.
   • Consult Documentation:
     • Review Rivery's documentation related to the Google Play connector for any specific known limitations or additional setup steps that may be required. Sometimes, additional scopes or permissions need to be configured at the platform level.
   • Reinitialize Connection:
     • If configurations and parameters appear correct but the error persists, consider reinitializing the connection by deleting the current setup and recreating it anew.

3. External References:

   • Refer to Rivery documentation: Google Play Connector Guide for specific setup and troubleshooting steps.
   • Google Developer Documentation: Google Play Developer API for insights on required permissions and API configuration.

If the issue persists or you need further assistance, please open a ticket with Rivery support.