RVR-GPL-002

1. Issue Summary

   • Error Code: RVR-GPL-002
   • Data Connector: gplay
   • Error Description: Connection error

   This error typically arises during attempts to establish a connection using the Google Play (gplay) data connector. Such errors are often attributed to issues with the service account, API access permissions, or incorrect configuration settings.

2. Action Steps:

   • Verify Service Account: Ensure that the service account is properly set up on Google Cloud Platform. The account should have the necessary permissions and be added to the Google Play Console with proper access.
   • Check API Permissions: Ensure that API access is correctly granted to the service account. Go to Google Play Console, navigate to Setup -> API access, and confirm if the service account is listed under Service Accounts with appropriate permissions.
   • Confirm Configuration Settings: Double-check the service account email, bucket ID, and P12 file within the Rivery connection settings. Make sure these fields are correctly filled.
   • Test Connection: Use the 'Test Connection' feature in Rivery to verify if the changes resolved the connection issue.

3. External References:

   • For more details on setting up a Google Play Store connection, refer to Rivery's official documentation here.
   • Google's instructions on API access can be found here.

If the issue persists or you need further assistance, please open a ticket with Rivery support.