RVR-GPL-003

1. Issue Summary

   • The error code RVR-GPL-003 indicates a missing refresh token for the Google Play (gplay) data connector in Rivery. This error generally occurs when the authentication or connection to Google Play has not been properly established with a valid refresh token. Tokens are essential for maintaining secure, continuous access to the Google Play API, and a missing or invalid token prevents data extraction and integration.

2. Action Steps:

   • Verify Connection Parameters: Ensure that all necessary parameters (including Client ID, Client Secret, and Scopes) for the Google Play connection are correctly configured in Rivery.
   • Generate and Provide a Refresh Token:
     • Navigate to the Google Developer Console and create or locate the OAuth2 credentials for your application.
     • Ensure the generated credentials have appropriate scopes for accessing the data you require.
     • Authenticate your application to get a new access and refresh token.
     • Update the Rivery connection configuration with the new refresh token.
   • Test the Connection: Use the "Test Connection" feature in Rivery to verify that the credentials are working correctly and the connection is established.
   • Re-authenticate if Necessary: If issues persist, you might need to remove and recreate the connection in Rivery to ensure a clean authentication.

3. External References:

   • For more details on setting up OAuth2 authentication for Google services, refer to Google's OAuth2 documentation.
   • Consult Rivery's official documentation for up-to-date instructions on integrating Google Play or any other services.

If the issue persists or you need further assistance, please open a ticket with Rivery support.