RVR-HIBOB-202

1. Issue Summary

   • You are encountering the error 'Exception occurred while processing response data', with the error code RVR-HIBOB-202. This error occurs when working with the Hibob data connector in Rivery. The error generally points towards an issue in processing the data received from the Hibob API. It could be due to unexpected data formats or missing data fields expected by the platform.

2. Action Steps:

   • Verify the Data Schema: Ensure that the data being processed has the expected format and all required fields are present. Inconsistencies in data formats or missing fields can cause such errors.
   • Check API Response: Inspect the response data from the Hibob API to determine if there are any discrepancies, such as missing fields, which are required by the Rivery platform.
   • Review the Hibob Integration: Check the integration settings and ensure that all endpoints and data requests from Hibob are correctly configured.
   • Test Data Validity: Use the testing tools provided by Hibob’s API documentation to validate the responses are in the expected format before processing them in Rivery.

3. External References:

   • Consult Hibob's API documentation to ensure that the API requests are correctly structured and validate that the API responses are as expected: Hibob API Documentation.
   • Navigate to Rivery’s documentation for understanding more about configuring and troubleshooting Hibob Data Connector: Rivery Hibob Connector.

If the issue persists or you need further assistance, please open a ticket with Rivery support.