RVR-HOF-103

1. Issue Summary

   • The error "No data for mapping columns Error Code: RVR-HOF-103" with the HasOffers data connector indicates that there is an issue concerning the absence of data necessary for column mapping. This typically means that no data is coming from the HasOffers API that you are trying to map, possibly due to an empty response or incorrect configuration settings in your API call or data extraction process.

2. Action Steps:

   • Verify API Configuration: Ensure that the HasOffers API is configured correctly. This includes verifying that all necessary authentication credentials are correct and that you have access to the requisite data.
   • Check API Response: Manually trigger an API call using the same parameters you have set in Rivery to see if data is returned. This can help identify if the issue lies within the API itself or its interaction with Rivery.
   • Update Fields and Metrics: Make sure that the fields and metrics you are requesting are correct and that they are supported by the HasOffers API. Incorrect field requests could lead to no data being returned.
   • Check Date Filters: If there are any date filters applied, verify that they are correctly set and fall within a range where data is expected to be available.
   • Auto Mapper: Use "Auto Mapping" in Rivery under the schema tab to refresh the mapping, which could help in re-establishing the correct columns if data structure changes have occurred.

3. External References:

   • Rivery Documentation on HasOffers for further understanding of how this connector works.
   • Check the HasOffers API Documentation to ensure all parameters and setup processes are correctly followed.

If the issue persists or you need further assistance, please open a ticket with Rivery support.