RVR-HOF-402
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RVR-HOF-402

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Article summary

  1. Issue Summary

    • The error code "RVR-HOF-402" related to the HasOffers data connector indicates a failure to handle the request properly. This might occur due to incorrect configuration settings or issues with API credentials or endpoints.
  2. Action Steps:

    • Check Configuration Settings: Ensure all configurations in the HasOffers connector are set correctly within Rivery.
    • Verify API Credentials: Double-check whether the API key and necessary credentials used for the HasOffers connector in Rivery are correct and have the requisite permissions.
    • Review Endpoint URLs: Confirm that the endpoint URL used for connecting to HasOffers is accurate and up to date.
    • Test Connection: Use the "Test Connection" feature within Rivery to see if the credentials and connection settings are correct.
    • Logs Examination: Check the logs for any additional error messages that might give more context on the failure.
  3. External References:

If the issue persists or you need further assistance, please open a ticket with Rivery support.


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