RVR-HRVST-401

1. Issue Summary

   • The error code RVR-HRVST-401 indicates an authentication or authorization issue with the Harvest data connector in Rivery. This generally implies that the connection is either using incorrect credentials or missing the necessary authorization to access the required data from Harvest.

2. Action Steps:

   • Verify that the OAuth2 credentials (Client ID and Client Secret) entered for the Harvest connection are correct. Ensure you have followed the proper procedure to create an OAuth2 Application Client as instructed in the Rivery documentation.
   • Confirm that the redirect URL used in the OAuth2 setup aligns with Rivery's specified URL for your region:
     • For the US: https://console.rivery.io/api/oauthcallback/harvest
     • For the EU: https://eu-west-1.console.rivery.io/api/oauthcallback/harvest
   • Ensure that the scopes requested while setting up the Harvest application cover all the necessary permissions for the data you intend to access.
   • Check that your Harvest account is in good standing and that there are no additional security settings or permissions blocking access.

3. External References:

   • For detailed steps on setting up the Harvest connection, refer to Rivery's Harvest Connection documentation: Rivery Documentation Harvest Connection.

If the issue persists or you need further assistance, please open a ticket with Rivery support.