RVR-HRVST-422

1. Issue Summary

   • The error code "RVR-HRVST-422" indicates a runtime error originating from the Harvest data source. This is typically a server-side error implying problems within the Harvest API itself rather than with the configuration or setup from Rivery's end. Such issues are often transient, potentially due to system overload, temporary service disruptions, or other internal errors on the Harvest side.

2. Action Steps:

   • Retry the Operation: Often, server-side errors are temporary. Wait for a short period and try running the river again.
   • Check Harvest Status: Visit Harvest's status page to see if there are any known outages or issues that could be causing this error.
   • Review Recent Changes: Ensure that no recent changes were made to your Harvest connection settings in Rivery (e.g., OAuth setup, authentication details).
   • Confirm Credentials: Double-check your authentication details (Client ID and Client Secret) used in the Rivery connection settings for Harvest. Incorrect credentials can sometimes lead to runtime errors.
   • Connectivity Check: Verify network connectivity between Rivery and Harvest to rule out any network-related disruptions.

3. External References:

   • Rivery Harvest Connector Documentation
   • Harvest API Documentation

If the issue persists or you need further assistance, please open a ticket with Rivery support.