RVR-IPAL-001

1. Issue Summary

   • Error Code: RVR-IPAL-001
   • Error Description: The error indicates that certain IPs have failed the IP Allowlist check while using a specific data connector (ip_allowlist_connection). This error suggests that the IP addresses attempting to connect are not included in the allowlist configured for the connection, which is a security measure to restrict access to specific IP addresses that are permitted to interact with the system.

2. Action Steps:

   • Identify the Required IPs: Determine the list of IP addresses that need to be whitelisted. This can typically be found in your Rivery documentation or the configuration settings of the services you're connecting to.
   • Update Security Settings:
     • For AWS Resources (e.g., Amazon Redshift):
       1. Log into your AWS account and navigate to the Redshift service.
       2. Select the relevant cluster and go to the "Properties" tab.
       3. Under "Network and Security settings," access "VPC security group."
       4. Edit the inbound rules to add a new rule that includes the necessary IP addresses.
     • For Other Services: Follow similar steps as above to edit inbound rules or firewall settings based on the specific service documentation needs.
   • Verify the IP Configuration:
     • Ensure all relevant IP addresses from Rivery that need access have been correctly added to your allowlist.
   • Test the Connection: Once the IP addresses have been updated in the allowlist, test the connection to verify if the issue is resolved and the error does not appear again.

3. External References:

   • Rivery Whitelisting Documentation for guidance on whitelisting IPs across various data sources and connections.
   • AWS Security Groups Documentation for managing security group rules generally utilized in cloud environments.
   • Specific platform documentation (e.g., MySQL, Azure, etc.) for further details on configuring network access control.

If the issue persists or you need further assistance, please open a ticket with Rivery support.