RVR-ITR-200

1. Issue Summary

   • The error code RVR-ITR-200 with the description "Mapping no data error" relates to an issue with the iTunes Reporter data connector in Rivery. This error usually indicates that the mapping configuration does not match any data, potentially due to changes or mismatches in the expected data structure or content.

2. Action Steps:

   • Review the data source to ensure that the structure, such as table names and column mappings, matches the one configured in Rivery. Check if any changes were made to the source schema that could lead to this error.
   • Validate the connection settings and access permissions to ensure that Rivery can correctly access the iTunes Reports.
   • Try to refresh the mapping in your Rivery configuration by clearing the existing mappings and then re-running the automap feature to align it with the current data structure.
   • If using criteria for data extraction, review these criteria to confirm they are returning expected results. Occasionally, errors can occur if the data filter or query is too restrictive or improperly defined.
   • Check the logs for any additional error messages or warnings that may provide further insight into the nature of the error.

3. External References:

   • For additional details on integrating Rivery with iTunes or troubleshooting possible issues specific to it, refer to Rivery's official documentation.

If the issue persists or you need further assistance, please open a ticket with Rivery support.