RVR-ITR-300

1. Issue Summary

   • The error code RVR-ITR-300 indicates a connection failure with the itunes_reporter data connector in Rivery. This problem typically arises due to incorrect credentials, network issues, or configuration settings that need to be verified for connectivity.

2. Action Steps:

   • Check Credentials: Ensure that all authentication details (such as API keys, username, and password) for iTunes Reporter are correct. You may need to regenerate or re-enter these credentials if they have changed.
   • Network Configuration: Verify that your network settings allow access to the iTunes Reporter API. Ensure there are no firewalls or proxy settings blocking this connection.
   • Review Configuration Settings: Double-check your connector configuration settings in Rivery, ensuring all required fields are filled correctly according to the iTunes Reporter API documentation.
   • Test Connection: Use the "Test Connection" feature in Rivery to verify if the connection issue persists after making changes.

3. External References:

   • Official Rivery Documentation for configuring connections: Rivery Documentation
   • Apple iTunes Connect API Documentation for further details on the API authentication: Apple Documentation

If the issue persists or you need further assistance, please open a ticket with Rivery support.