RVR-KLV-007

1. Issue Summary

   • The error code RVR-KLV-007 associated with the klaviyo_v3 connector in Rivery indicates a FILES_ERROR. This error typically arises when there are issues related to file handling within the connector, which could be due to permission issues, incorrect configurations, or network problems while accessing or processing the required files.

2. Action Steps:

   • Verify API Key and Permissions: Ensure that the API key used for the Klaviyo connection has appropriate permissions and access rights. This can often cause errors if the credentials are not correct or lack necessary scopes .
   • Test Connection: Use the "Test Connection" feature in Rivery to ensure that the connection to Klaviyo is properly established. Failure in this step can highlight connectivity or credential issues .
   • Check Network Access: Confirm that there are no network issues or firewalls blocking access between Rivery and Klaviyo.
   • Inspect Klaviyo Settings: Confirm that all necessary settings and endpoints in Klaviyo are correctly configured and match those expected by Rivery's integration guide .
   • Review File Paths and Access: Ensure any file paths used in the process are correct and accessible, and the permissions on these files are appropriately set.

3. External References:

   • Rivery Documentation on Klaviyo
   • Klaviyo API Documentation

If the issue persists or you need further assistance, please open a ticket with Rivery support.