RVR-LNKADS-102

1. Issue Summary

   • The error code RVR-LNKADS-102 indicates an issue with making a request to the LinkedIn Ads API. This particular error is associated with receiving no response from the API, which may occur due to various reasons including connectivity issues, incorrect credentials, or reaching rate limits on the LinkedIn Ads API.

2. Action Steps:

   • Check API Credentials: Verify that the LinkedIn API credentials (client ID and client secret) are correctly entered in Rivery. Ensure they haven't expired and that they have the necessary permissions (scopes r_ads_reporting and r_ads).
   • Rate Limits: LinkedIn Ads API imposes rate limits. Ensure you are not exceeding these limits as they can cause requests to be rejected.
   • Reconnect LinkedIn Account: Sometimes, reconnecting your LinkedIn account in Rivery can resolve connectivity issues. Disconnect and reconnect the account to refresh tokens.
   • Network Issues: Ensure there are no network issues on your end causing the requests to fail. Consider checking your firewall and network settings to allow traffic to LinkedIn's API endpoints.

3. External References:

   • For more details, you can access Rivery's LinkedIn Ads documentation: Rivery LinkedIn Ads Integration.

If the issue persists or you need further assistance, please open a ticket with Rivery support.