RVR-MGB-200

1. Issue Summary

   • The error message "MongoDB operation failure Error Code: RVR-MGB-200" indicates a failure in performing a MongoDB operation via the Rivery platform. This typically involves issues within the connection or data handling processes specific to MongoDB when using Rivery.

   • Initial Diagnosis: The error could be due to incorrect configuration in the MongoDB connection settings, unsupported MongoDB versions, or issues related to data transformation or loading processes as set up in Rivery.

2. Action Steps:

   • Verify MongoDB Connection: Ensure that the MongoDB connection details (URI, authentication, host, port) are correctly configured in Rivery. Details on setting up the connection can be found on Rivery's MongoDB Connection Documentation. Make sure to whitelist Rivery's IP addresses if using MongoDB Atlas.

   • Check MongoDB Version Compatibility: Rivery supports MongoDB versions 3.4 and above. Ensure your MongoDB server is within this range.

   • Examine River Configuration:

     • If using Change Streams, ensure that the database supports this feature and it is correctly enabled.
     • Review if any transformations or mappings in your River are causing the error, particularly data types or field names that may not be compatible with MongoDB.

   • Ensure Indexing of Incremental Fields: If using incremental fields for data pulling operations, ensure they are properly indexed. Lack of indexing in these fields can cause performance issues, leading to operation failures【.

   • Test the Connection: Use the 'Test' feature in Rivery to check the connectivity and authentication status after any configuration changes.

3. External References:

   • For general MongoDB errors and operational understanding, you can refer to MongoDB's official documentation: MongoDB Manual.
   • For more detailed configuration guidance, refer to Rivery's specific documentation on MongoDB: Rivery MongoDB Documentation.

If the issue persists or you need further assistance, please open a ticket with Rivery support.