RVR-MXP-429

1. Issue Summary

   • The error "Reached hourly limit in Mixpanel export process. Error Code: RVR-MXP-429" indicates that your Mixpanel integration in Rivery has hit the API's hourly rate limit. These limits are set by Mixpanel to manage resource usage and performance across their infrastructure.

2. Action Steps:

   • Wait and Retry: Since the error is due to rate limiting, you'll need to wait until the hourly limit is reset. The API limits usually reset at the top of the next hour.
   • Optimize API Calls: Check if your Rivery configurations are making unnecessary or redundant API requests and optimize them to reduce the overall number of requests.
   • Batched Requests: If possible, try to use batch processing for the Mixpanel API requests, which can help in making fewer requests.
   • Consult Mixpanel's Limits and Usage: Review Mixpanel API documentation to better understand your usage limits and see if you can request higher limits if necessary, especially if this is a frequent issue.
   • Schedule API Calls Appropriately: Review your Rivery river scheduling to ensure that the API calls are spread out and not clustered in a way that could exceed the hourly limits.

3. External References:

   • More information on Mixpanel export rate limits can be found in the Mixpanel official documentation here or through Rivery’s mixpanel documentation【4:18†Rivery Documentation 202408 (2).pdf】.

If the issue persists or you need further assistance, please open a ticket with Rivery support.