RVR-MXP-431

1. Issue Summary

   • Error Code: RVR-MXP-431 indicates a failure to fetch a response from the Mixpanel API when using the Mixpanel data connector in Rivery. This typically suggests issues related to API connectivity or configuration.
   • Initial diagnosis points towards potential misconfigurations in API authentication, network limitations, or Mixpanel API limits being exceeded.

2. Action Steps:

   • Check API Key: Ensure that the Mixpanel API key used in Rivery is correct and has the necessary permissions. Re-enter the API key and test the connection as described in the documentation .
   • Verify API Limits: Check Mixpanel API's rate limits and ensure that the number of requests made is within allowable limits. High-volume data pulls might require interval adjustments as mentioned in Rivery's documentation .
   • Network Configuration: Ensure that there are no network issues blocking the API requests. This can include checking firewall settings or network routing policies.
   • Test Endpoint: Use an API tool like Postman to verify that the Mixpanel endpoint is accessible with the current API key.

3. External References:

   • Mixpanel API Documentation: Mixpanel API
   • Rivery Documentation on Mixpanel: Rivery Mixpanel Connection .

If the issue persists or you need further assistance, please open a ticket with Rivery support.