RVR-MXP-433

1. Issue Summary

   • The error "events json exception" with Error Code: RVR-MXP-433 refers to a problem encountered while using Rivery's Mixpanel data connector. This issue commonly arises from improper handling of JSON events when retrieving or processing data from Mixpanel. The specific error message indicates a JSON parsing or structure-related issue, often due to malformed JSON data or incompatibility between the expected and actual JSON schema.

2. Action Steps:

   • Verify JSON Structure: Ensure that the JSON structure in your Mixpanel events aligns with the expected schema. Verify if all required fields are present and correctly formatted.
   • Check API Documentation: Refer to Mixpanel's API documentation to verify the expected format for JSON input or output. This can help identify discrepancies in data structures.
   • Inspect Data: Look at the raw data being pulled from Mixpanel to check for anomalies or unexpected formats that might cause JSON parsing errors.
   • Validation: Employ JSON validation tools to ensure that the JSON data is valid and well-structured before processing it in Rivery.

3. External References:

   • For further understanding and solutions, please review the Rivery Documentation and Mixpanel's Event Tracking API for guidance on proper event structure.

If the issue persists or you need further assistance, please open a ticket with Rivery support.