RVR-NET-400

1. Issue Summary

   • You encountered a "Data processing error" with error code RVR-NET-400 while working with a NetSuite data connector. This error typically suggests that there is malformed data in the NetSuite table being processed. Malformed data could be due to incorrect data types, unexpected characters, or structural issues within the dataset being pulled from NetSuite.

2. Action Steps:

   • Check Data Formats: Inspect your table in NetSuite for any data that might not conform to the expected format, such as incorrect data types or special characters that do not align with the schema you are trying to map them into.

   • Verify Mapping Configurations: Ensure that all fields in your NetSuite configuration are correctly mapped in Rivery. Fields should match in type (e.g., strings in NetSuite should map to string fields in the target) and format.

   • Review Extract Method: If you're using an incremental extract method, ensure the incremental fields are correctly specified and that your table supports these increments【4:11†source】.

   • Check NetSuite Connection: Verify that the connection settings and credentials for accessing your NetSuite data are correctly configured in Rivery. Any changes to roles or permissions in NetSuite might affect data synchronization【4:10†source】.

   • Error Handling in JSON/CSV Formats: If you are dealing with specific file formats like JSON or CSV, ensure that they are well-formed. Any errors in these structures could lead to processing errors【4:13†source】.

3. External References:

   • For more detailed guidance on configuring Rivery with NetSuite, refer to the Rivery documentation on NetSuite integrations.
   • General documentation on handling malformed JSON or CSV can be found in resources like JSONLint for JSON validation or CSV validators for CSV files.

If the issue persists or you need further assistance, please open a ticket with Rivery support.