RVR-NTS-RST-001

1. Issue Summary

   • The error message "The response content type is not supported. Expecting a list" with Error Code: RVR-NTS-RST-001 occurs when working with the NTS-RST data connector in Rivery. This indicates that the response received from the API does not match the expected format, which should likely be a JSON list structure. This can often happen if the API endpoint's response has changed or if there is a misconfiguration in how the data extraction is set up.

2. Action Steps:

   • Confirm API Endpoint: Verify that the correct API endpoint is being used and ensure there haven't been any changes to its expected output format.
   • Check Response Structure: Using tools or logs, check the structure of the API response to ensure it aligns with what is expected (i.e., a list structure).
   • Review Rivery Configuration: Double-check the configuration in Rivery to confirm it is set to handle the type of response being returned. This may involve adjusting the JSON path or response handling in the Rivery action setup.
   • Data Location and Structure Settings: Ensure the Data Location is set correctly to point to a list in the JSON object if dealing with JSON responses.
   • Test the REST Action: You can utilize the "Test REST Action" feature in Rivery to verify the connection and see what kind of data is returned.

3. External References:

   • Rivery Documentation on REST Actions
   • Using JSONPath for Data Extraction

If the issue persists or you need further assistance, please open a ticket with Rivery support.