RVR-PDRIVE-103

1. Issue Summary

   • You're experiencing an HTTP error with the Pipedrive data connector in Rivery, specifically error code RVR-PDRIVE-103, which indicates that the HTTP response status code received from the Pipedrive API is not OK. This typically points to an issue with the API call, which could be related to incorrect API endpoint, authentication issues, or network problems.

2. Action Steps:

   • Check API Endpoint & Parameters: Ensure that the API endpoint URL and any parameters you are using in the Pipedrive connector are correct and conform to Pipedrive's API documentation.
   • Verify Authentication: Double-check that the authentication credentials (API keys, tokens) are correct and haven't expired. Re-authenticate if necessary.
   • Network Configuration: Verify network configurations, including proxy settings and any firewall or security settings, to ensure that there are no network-related barriers preventing access to the Pipedrive API.
   • Review Logs: If accessible, check the logs for more detailed error messages that can provide further insights into what might be going wrong.
   • Testing with CURL/Postman: Consider testing the same API call with tools like CURL or Postman to verify if the issue lies within the connection from Rivery or the API setup itself.

3. External References:

   • Rivery Documentation
   • Pipedrive API Documentation

If the issue persists or you need further assistance, please open a ticket with Rivery support.