RVR-PDRIVE-205

1. Issue Summary

   • The error code RVR-PDRIVE-205 indicates a problem with data handling during the processing of a report response from Pipedrive within the Rivery platform. This usually pertains to issues in parsing or interpreting the data received from the Pipedrive API.

2. Action Steps:

   • Check the Data Format: Ensure that the response data from Pipedrive is in the expected format. Any discrepancies in data structure can cause handling errors.
   • Verify API Configuration: Check the API call configuration in Rivery to ensure that the correct endpoints and parameters are being used.
   • Look for Updates: Ensure that the Pipedrive connection in Rivery is updated, as sometimes changes or updates in API might require reconnection or updates in configurations.
   • Inspect Logs: Review the logs to gather more details about the specific data handling errors. Logs can provide insights on what aspect of the data or process is causing the problem.
   • Re-authenticate Connection: Sometimes, errors like these can originate from authentication issues. Try reconnecting and re-authenticating the Pipedrive connection.

3. External References:

   • Rivery Documentation - Pipedrive - Ensure you refer to the official documentation for troubleshooting and setup instructions.
   • Pipedrive API Documentation - To understand any changes in the API response that might affect data handling.

If the issue persists or you need further assistance, please open a ticket with Rivery support.